WeStVirginia Rhododendron Flower Baseball Cap Hat

Made Of High-quality Polyester Fiber, Durable And Anti-wrinkle, Anti-shrink, Abrasion-resistant, And Mildew-resistant.

The Classic Hat Provides Excellent Sun Protection And Is Perfect For Any Outdoor Activity!

Universal Fit: Adult Sized With Adjustable Snap Closure.

Fanstopshoes is committed to ensuring your satisfaction with your shopping experience. If your item is damaged or defective, we will provide you with a replacement or a full refund. There is no need to return the item. We take responsibility for any loss you may experience.

Returns
Currently, we do not accept returns as all our items are made-to-order and we do not hold inventory or stock.

If you need to make a correction to your order, please contact customer service within 24 hours on weekdays or 48 hours on weekends from the time of placing your order. Once the order has been sent to the fulfillment centers, it cannot be canceled.

It is important to carefully read the description of each item before placing your order. We provide a sizing chart for each product to help you choose the correct size. Please ensure that you provide accurate information before finalizing your order.

In the event that we send you the wrong order, please inform us as soon as possible so that we can send you the correct item. You do not need to return the incorrect item and can keep it as a gift.

Order Cancellation
Since all items are made-to-order, you can only cancel your order and request a refund within 24 hours on weekdays or 48 hours on weekends from the time of placing your order. After that, the order will be sent to the fulfillment centers and cannot be canceled.

Refunds (if applicable)
Damaged or defective items: We offer replacements or full refunds if you provide photo proof within 30 days of delivery, as shown by the tracking website and your order’s shipping label.
Late delivery or missing order: We offer a 50% refund after 45 days of placing the order and a full refund after 60 days of placing the order.
Please note that we generally do not accept refund requests due to customer error, such as incorrect selection of sizes, designs, colors, or wrong shipping address.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds (if applicable)

After confirming that the refund meets the request, your refund amount will be refunded within 1 working day.
If you have not received a refund yet, please check your bank account again.
Next, contact your credit card company, as it may take some time for the refund to be officially posted.

If you have done the above steps and still have not received your refund, please contact your bank. There is often a processing time before a refund is posted.

If you have completed all of the above and still have not received your refund, please contact us at support@fanstopshoes.com.

Exchanges & Replacements (if applicable)
We only replace items if they are defective or damaged within 30 days of delivery, as shown by the tracking website. If you need to exchange it for the same item, please email us at support@fanstopshoes.com with photo proof.

Once we have approved the photo, we will send a replacement to you. You do not need to return the defective item to us.

Please note that we generally do not accept exchange requests due to customer error, such as incorrect selection of sizes, designs, or colors.

Shipping policy

What is the procedure for delivery?

You will get an email confirmation with a tracking number once your product has been sent. If you have not received tracking information for your purchase after it has passed the expected dispatch date, please contact us through email at support@fanstopshoes.com.

Does fanstopshoes offer international shipping?

We currently only sell our products for the United States.

Location with Restricted Shipping

We don’t ship to military zones since specific security procedures are in place to prevent unlawful access.

Handling Time

Your order will only be processed after the transaction is completed. Handling Time 1 – 3 business days.

Order cutoff time:5:00PM (GMT-8)

(*) Please note: Total Delivery Time = Handling Time + Transit Time

Estimate delivery time based on location

You can view shipping amounts and delivery times by adding items to your cart, proceeding to checkout, and entering your email address and shipping address.

Order Tracking

To check on the progress of your order, click on Order Tracking.

If the tracking link is not functioning or you are unable to locate the result after entering the right tracking number, please contact us. For immediate assistance, please email support@fanstopshoes.com.

You Can Shop With Peace Of Mind

Rest assured that all of your data is kept safe and secure at all times. To ensure that all sensitive information is kept private, we employ SSL certificates and other third-party security services.

Note for taxes

Our customers do not need to pay for importing fees, duties, or VAT (Valued Additional Tax).

Notice:

If your purchase is unable to be delivered due to a loss in transit. We will take care of the reshipment. If delivery cannot be delivered due to missing, incomplete, or incorrect destination information, we are not liable.   When checking out, be sure to include the right shipping information. If you discover you’ve made a mistake, please contact us as soon as possible at support@fanstopshoes.com.

Cotact Us

Tel: +1 7693006154
Email: support@fanstopshoes.com
Our hours: Monday – Friday: 9AM-6PM (GMT -8) We will reply to customers within 12 hours